Shipping Policy

Thank you for choosing Longev. We are committed to providing a smooth and reliable shipping experience for all of our customers.

This Shipping Policy explains how we process, ship, and deliver your Longev Protocol orders.

Order Processing

Orders are processed after payment confirmation. Processing times may vary depending on order volume, product availability, and business operations. Once your order has been shipped, you will receive a confirmation email with tracking details when available.

Shipping & Delivery

We offer free shipping on eligible orders. Delivery times may vary depending on your location, shipping carrier, and other external factors.

While we work to ensure timely delivery, Longev is not responsible for delays caused by shipping carriers, weather conditions, customs delays, or circumstances outside of our control.

Tracking Information

Once your order has been shipped, tracking information will be sent to the email address provided during checkout. Please allow some time for tracking information to become active after shipment.

Shipping Address

Customers are responsible for providing accurate shipping information during checkout. If incorrect address information is provided, please contact our support team as soon as possible. We cannot guarantee address changes after an order has been processed.

Lost, Damaged, or Missing Packages

If your package arrives damaged, is lost during transit, or does not arrive within the expected delivery timeframe, please contact our support team for assistance.

Returns & Refunds

For information regarding returns, refunds, and our 90-Day Money-Back Guarantee, please review our Refund Policy.

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