Privacy Policy

At Longev, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or make a purchase.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this policy.

Personal Information We Collect

When you interact with Longev, we may collect the following types of information:

• Name, email address, phone number, and contact details.
• Billing address, shipping address, and payment information.
• Order history, purchases, returns, and customer support communications.
• Device information, browser information, IP address, and website usage data.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve our products, services, and shopping experience.
• Send order updates, offers, and promotional communications.
• Prevent fraud and maintain website security.

Information Sharing

We do not sell your personal information. We may share your information with trusted service providers that help us operate our business, including payment processors, shipping providers, analytics providers, customer support services, and Shopify.

Shopify Services

Our store is powered by Shopify. Shopify helps us provide secure checkout, payment processing, order management, and other ecommerce services. Your information may be processed according to Shopify's privacy practices.

Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website performance, remember your preferences, understand visitor behavior, and provide a better shopping experience.

Data Security

We take reasonable steps to protect your personal information. However, no method of online storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information. You may also unsubscribe from marketing communications at any time.

Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be posted on this page.

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