Refund policy

Refund Policy

At Longev, we stand behind the quality of our products and want you to feel confident with your purchase. Our goal is to ensure you have a positive experience with the Longev Protocol.

We offer a 90-Day Money-Back Guarantee on eligible purchases. If you are not completely satisfied with your Longev Protocol purchase, you may request a refund within 90 days from the date your order is delivered.

Refund Eligibility

To be eligible for a refund:

  • Refund requests must be submitted within 90 days of delivery.
  • The purchase must be made directly through our official website.
  • Proof of purchase may be required.
  • Refund requests must include your order number and reason for the request.

Subscription Orders

If you are enrolled in a subscription plan, you may cancel or pause your subscription anytime before your next billing date.

Once an order has been processed or shipped, cancellation may no longer be possible for that shipment.

Refund Processing

Once your refund request is approved, the refund will be processed back to your original payment method.

Please allow your bank or payment provider additional processing time for the refund to appear in your account.

Shipping & Returns

If you need to return a product or require assistance with your order, please contact our support team before sending any items back.

Return Address

Longevity Media Co LLC
19655 E 35th Dr #100
Aurora, CO 80011
United States of America

Contact Us

For refund or return assistance, please contact our support team:

Longevity Media Co LLC

Email: mgmt@longevprotocol.com